Terms and Conditions

General Terms and Conditions (hereinafter "GTC")
of the company "Streamline Seats"

1. General

1.1 All offers made to the customer in the online store of Streamline Seats and the use of the website "www.streamlineseats.de" are exclusively based on the following General Terms and Conditions (GTCs). Deviating provisions shall only apply if they have been separately agreed upon between Streamline Seats and the customer.

1.2 By making a purchase and concluding the resulting contract, the customer accepts these General Terms and Conditions in full. If any provision of these General Terms and Conditions is deemed invalid for any reason, it shall not affect the validity of the remaining provisions.

2. Conclusion of the contract in the Online Store

2.1 The presentation of the goods offered in the Streamline Seats online store constitutes a non-binding invitation to the customer to place an order. By ordering the desired goods and confirming the General Terms and Conditions (GTCs), the customer submits a binding offer to enter into a legally binding purchase contract.

2.2 If a contract is concluded, the contract is concluded with the following company

Streamline Seats UG (limited liability)
Holger Wagner
Fasanenweg 4
56220 Bassenheim
Germany
E-Mail: info(at)streamlineseats.de

2.3 The process of ordering goods and the subsequent conclusion of the contract shall proceed as follows:

a. Selection of the desired product category (benches, accessories).
In the "Seat" product category: configuration of the respective seat by using the configurator

b. Confirmation of the respective product selection by clicking on the "Order" button

c. Checking and confirming the correct product selection in the shopping cart

d. Entry of buyer data (name, delivery address, e-mail address, country, etc.)

e. Re-checking of the entered data

f. Conclusion of the binding order

3. Payment and due date

3.1 The successful receipt of the order is confirmed by the dispatch of an automatically generated email to the customer. However, this email does not constitute an official acceptance of the order.

3.2 As the seats are manufactured individually according to customer requirements, Streamline Seats only accepts payments in advance.

3.3 In the order confirmation email, the buyer is provided with the bank details and transfer reference. The buyer is required to promptly transfer the total amount due within a period of 1 week to the account specified in the order confirmation. Upon receipt of the payment, the customer will receive a second email confirming the transaction. Production of the respective bench will commence only upon receipt of the payment. The production process for the benches takes approximately 3 weeks, plus shipping time.

3.4 Streamline Seats reserves the right to cancel the order if payment is not received within 1 week from the order date.

4. Prices, packaging and shipping costs

4.1 The shipping costs of Streamline Seats can be viewed under "shipping“. 

4.2 If the Buyer exercises their right of withdrawal for non-individually manufactured products (e.g., when ordering a transport bag) in accordance with point 7 of these GTC, the Buyer shall bear the costs of the return shipment following a valid declaration of withdrawal.

4.3 The delivered goods remain the property of Streamline Seats until full payment has been received (retention of title according to §§158, 449 BGB).

5. Manufacturing and delivery times

5.1 Since the seats are custom-made, the production may take up to 3 weeks. The total delivery time for these custom products consists of the production time and the delivery time of the shipping company to the buyer's address.
 

Zone	Delivery time in working days
Germany	ca. 2-3
EU-Countries – Zone 1	ca. 5
World	15 – 25

5.2 In the event of delays in delivery (e.g., due to force majeure), no compensation claims can be made against Streamline Seats.

6. Withdrawal

Streamline Seats reserves the right to withdraw from the contract without giving reasons.

7. Right of withdrawal and consequences of withdrawal

The customer has the right to withdraw from the contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which the customer or a third party named by the customer, who is not the carrier, has taken possession of the goods.

To exercise the right of withdrawal, the customer must inform us (Streamline Seats, Holger Wagner, Fasanenweg 4, 56220 Bassenheim, Germany, Email: info(at)streamlineseats.de) of their decision to withdraw from this contract by an unequivocal statement (e.g., a letter sent by post or email).

7.2 Consequences of withdrawal

If the customer withdraws from the contract, we shall reimburse to the customer all payments received from the customer, including the costs of delivery (with the exception of the costs resulting from the customer's choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about their decision to withdraw from this contract or the day on which we receive the goods. For this repayment, we will use the same means of payment that the customer used for the original transaction, unless expressly agreed otherwise with the customer; under no circumstances will we charge the customer any fees for this repayment.

We may refuse repayment until we have received the goods back or the customer has provided proof that they have returned the goods, whichever is earlier.

The customer must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which they informed us of the revocation of this contract. The deadline is met if the customer sends the goods before the expiry of the fourteen-day period.
Der Kunde trägt die unmittelbaren Kosten der Rücksendung der Waren.

The customer shall only be liable for any loss in value of the goods if this loss in value is due to handling by the customer that is not necessary to assess the nature, characteristics, and functioning of the goods.

7.3 Note on exceptions

The right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for which the production involves individual selection or determination by the consumer, or which are clearly tailored to the personal needs of the consumer. Seat benches or spare wheel covers specially manufactured based on the customer's configurations are therefore excluded from exchange.

8. Warranty

8.1 The statutory warranty regulations (§§434 ff. BGB) shall apply.

8.2 If transport damage to the goods is detected, the recipient must promptly submit a damage report to the carrier (shipping service). Other visible transport damage must be reported to Streamline Seats in writing within 3 days of receiving the goods at the latest.

8.3 Streamline Seats is not liable for defects caused by incorrect handling, normal wear and tear, or external influences. If the goods are repaired by the customer or by third parties without written consent, the warranty claim against Streamline Seats shall be void.

9. Limitation of liability

9.1 The limitation of liability of Streamline Seats is available at "Limitation of liability and data protection“.

9.2 Streamline Seats' liability for culpably caused damage is excluded unless the damage was caused by intent or gross negligence. This exclusion does not apply to damages resulting from injury to life, limb, or health or the culpable breach of essential contractual obligations, i.e., obligations whose fulfillment is essential for the proper execution of the contract and on whose compliance the customer may regularly rely (so-called cardinal obligations).

In the event of a breach of material contractual obligations that is not based on intent or gross negligence, the liability of Streamline Seats is limited to the damage that Streamline Seats foresaw as a possible consequence of the breach of contract when the contract was concluded or should have foreseen, considering the circumstances that it knew or should have known.

9.4 The seats offered in the Streamline Seats online store are intended for decorative and display purposes only. Streamline Seats accepts no liability for any damage caused by the use of purchased benches on public roads. Furthermore, Streamline Seats accepts no liability for damage caused by incorrect operation, improper assembly, or improper repair.

10. Data protection

The privacy policy of Streamline Seats is available at "Limitation of liability and data protection“.

11. Copyright

All third-party logos, images and graphics are the property of the respective companies and are subject to the copyright of the respective licensors. All photos, logos, texts, reports, scripts and programming routines shown on these pages may not be copied or used in any other way without the consent of Streamline Seats. All rights reserved.

12. Links on our website

In its judgment of May 12, 1998, file no. 312 O 85/98 ("Liability for links"), the Hamburg Regional Court ruled that the inclusion of a link may entail co-responsibility for the content of the linked page. According to the LG Hamburg, this can only be prevented by expressly distancing oneself from these contents. Streamline Seats hereby expressly distances itself from all contents of all linked pages on this homepage. This declaration applies to all links on the Streamline Seats website.